Privacy Policy

Last updated Feb 2021

PLEASE READ THE FOLLOWING PRIVACY POLICY CAREFULLY. This website (www.toshineu.com) (the “Website”) is owned and operated by The Skina Group Limited referred to as “we”, “us” or “our” throughout this Privacy Policy. By using www.toshineu.com in the future, you are deemed to have agreed to this privacy policy (“Privacy Policy”). This Privacy Policy is a part of the Terms of Service for this website (“Site”) and elaborates how we will protect your personal information, as well as your choices concerning us, use of your personal information. We may change this policy from time to time in order to address new issues and reflect changes on the Site. We will post those changes here so please refer back to this policy regularly.

We respect your privacy & cookies and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

 

INFORMATION COLLECTED ABOUT YOU

We collect personal information from you only if you voluntarily give it to us. The information we collect includes your name, email address, postal address, save your information with us. We may use your personal information collected online to process and fulfill an order. We also collect email addresses at various locations within the Site including when you order from the Site so that we may send you any necessary email messages related to your order. We may contact you with marketing and promotional materials and other information that may be of interest to you. If at any time you decide that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of our communications, or contact us at info@toshineu.com. We also maintain a record of your product interests, purchases and other information that might enable us to enhance and personalize your shopping experience.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• to personalize the Site according to your preferences based on the aggregated information;
• to evaluate products and services we may offer to you;
• to deliver a product or service you requested, or to confirm or fulfill an order or request you have made;
• to contact you about the Site;
• to monitor or improve the use of the Site;
• to customize the advertising and content you see;
• to monitor compliance with the Terms of Use for the Site;
• We may obtain customer lists, demographic and other information about you from commercial sources.

 

SECURITY

We strive to protect the privacy of your information during order transmission by using Secure Sockets Layer software, which encrypts order information you transmit. While we implement these and other security measures on the Site, unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Thus, although we endeavour to protect your information, we cannot ensure or warrant the security of the information that you submit to us via the Site, and you do so at your own risk. Since the Internet is a worldwide environment, you acknowledge and agree that your personal information may be transferred to other countries. You play a role in protecting your information as well. Because your password permits access to personal information, please keep your password secret and do not disclose it to others.

 

COOKIES

We use cookies when you visit the Website. Cookies are small text files with information on your navigation in the Website. Our cookies do not contain any personal information about you and are only used to determine your browser and user preference for the Website. This helps us to provide you with the best service and to make it easier when you shop.

The kinds of cookies we use on the Website include;

1. Operationally Necessary Cookies

These cookies are essential for the operation of the Website. They make it possible for you to navigate the Website browse and use our features, such as "Add to Basket" and "Add to Wishlist". If you disable these cookies, the Website will not function correctly.

2. Analytical/Performance Cookies

These cookies gather information about how visitors use the Website and monitor Website performance. For example, performance cookies tell us which pages are popular, monitor traffic to the Website and compile anonymous analytic information. Performance cookies can also be used to identify and remedy operational problems with the Website. They allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it enabling us to improve the way the Website works.

3. Functionality Cookies

These cookies are used to recognise and remember your preferences. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or location) so we can make your shopping experience as seamless as possible, and more personal to you.

4. Targeting or Advertising Cookies

We may allow third parties to deliver personalised advertising content on the Website and/or on third party websites and applications. These third parties use cookies to understand your interest in the advertisements and content delivered to you, as well as to serve you with more relevant advertisements based on your activities on the Website. For example, third-party cookies could record information about whether you have clicked on certain content or advertisements on the Website or other websites or placed a product from the Website in your shopping basket.

5. Social Media Cookies

These cookies allow you to share what you’ve been doing on the Website on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies for how their cookies work.

Our emails may contain cookies that track whether you open our emails and whether you click any links within them. The cookies used in our emails to monitor these behaviours are unique to each email and are not stored on your computer or mobile device.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your Internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org.

Please note that by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.

 

YOUR RIGHT TO CHOOSE

Any personal information that we collect from you through the Site is information that you specifically and voluntarily provide. You may choose not to provide any or all of the information that is requested through the Site. By so choosing, you may limit your ability to use the Site. In the event that you no longer want us to process or utilize your personal information, please contact us using the “Contact Us” form on the Site or inform us of this choice at info@toshineu.com.

 

NO LIABILITY FOR ACTS OF THIRD PARTIES

We have no liability for disclosure of information due to errors in transmission to third parties or unauthorized acts of third parties.

 

AGE OF CONSENT

If you are under the age of majority in your country, state or province of residence, you must inform a parent or guardian about our Privacy Policy to obtain their agreement to the policy before registering, subscribing or placing an order with us.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.